Personally Assist ("we," "us," or "our") is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use it, and what rights you have.

What We Collect

When you use our contact form, we may collect:

Your name
Your email address
Your phone number
Any information you include in your message

We may also collect non-personal technical data automatically, such as browser type and general location, through cookies and analytics tools (see "Cookies" below).

Why We Collect It

We use this information solely to respond to your enquiry and discuss our services with you. We process this data on the basis of legitimate interest (responding to enquiries) or consent (where you submit a form).

How Long We Keep It

We retain enquiry information for 12 months unless you become a client, in which case data is retained under the terms of our client agreement.

Sharing Your Information

We do not sell, rent, or trade your personal information. We do not share it with third parties, except where required by law, or where a trusted service provider (such as our website host, Wix) processes it on our behalf to operate this website.

This website may use cookies and similar technologies to improve your browsing experience and understand site usage. You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to how we use your data
Withdraw consent at any time

To exercise any of these rights, please contact us at sandra@personallyassist.com.

Complaints

If you have concerns about how your data is handled, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

If you have any questions about this privacy policy, please contact us at sandra@personallyassist.com or 07867 807 150.

Privacy Policy